Legal document
Refund Policy
v1.1Last updated · 2026-09-09Effective · 2026-09-09
1. 30-Day Refund Window
Paid subscriptions and one-time purchases (including Lifetime) are covered by a 30-day money-back window counted from the date of each charge. Requests submitted within 30 days are normally approved; requests submitted after the window may be declined or escalated for individual review where fairness or applicable law requires it.
2. How to Request a Refund
Contact support at finfable.com/support with the email address on your account and the order number from your receipt. Approved refunds are issued to the original payment method via our payment provider, Stripe, and the settlement time is subject to the payment provider and your bank — typically a few business days once the refund is executed. FinFable is the seller of record for your subscription; charges or refunds may appear on your statement under FinFable or Stripe.
3. Limits & Exclusions
To prevent abuse, we normally approve at most 2 refunds per account in total. Repeated refund requests, suspected fraud, or card disputes (chargebacks) filed without first contacting support may result in refusal of further refunds and suspension of the associated account.
4. Statutory Rights
Nothing in this policy limits mandatory consumer-protection rights that apply in your jurisdiction (for example, EU/UK statutory withdrawal rights). Where such rights apply, they take precedence over this policy.