Legal document
Subscription & Billing Policy
v1.1Last updated · 2026-09-09Effective · 2026-09-09
1. Plans & Billing Cycle
FinFable offers recurring subscriptions (Pro / Elite, billed monthly or yearly) and a one-time Lifetime purchase. Prices are displayed and charged in US dollars (USD) unless stated otherwise. Payments are processed by our payment service provider, Stripe; FinFable is the seller of record for your subscription. Where required by law, applicable VAT/GST/sales tax is calculated and added at checkout, and receipts or invoices are provided by email.
2. Automatic Renewal
Subscriptions renew automatically at the end of each billing cycle unless you cancel before the renewal date. Renewals are charged at the price current at the time of renewal; for material price changes we will give you at least 30 days’ advance notice by email or in-product notice before the new price applies to your next renewal.
3. Free Trials
Where a free trial is offered, its length is shown at checkout. Unless you cancel before the trial ends, it converts automatically into a paid subscription charged at the plan’s regular price. Unless stated otherwise, one trial per account.
4. Cancellation
You can cancel anytime from your account settings. Cancellation stops all future renewals immediately, and paid features remain available until the end of the period you have already paid for. Deleting your account does not automatically refund past charges — see our Refund Policy.
5. Failed Payments
If a renewal charge fails, we will retry the payment and notify you by email. If payment cannot be collected after repeated attempts, subscription features may be paused or downgraded until a successful payment is made.
6. Payment Methods & Regional Availability
For customers outside mainland China we currently accept major credit/debit cards, and Alipay where supported through our payment provider Stripe. Direct Alipay / WeChat Pay settlement for mainland-China customers is not yet available; this policy will be updated when it launches.
7. Chargebacks
If you do not recognise a charge, please contact support first — most billing issues can be resolved faster than a card dispute. Chargebacks filed without contacting us may result in the account being suspended pending review.
8. Contact
Questions about billing? Contact us at finfable.com/support.